Global transfers
Send money abroad at the rate you can see.
The fee, the rate and the arrival time are on screen before you confirm, and the rate is locked while you decide.
Illustration only. Your fee, rate and arrival time are shown in the app before you confirm.
Before you confirm
What you see is what arrives.
The rate is locked
We lock the rate for 30 seconds while you review, so the number you read is the number you get.
The fee is one figure
One fee, shown before you send. Nothing is folded into the rate.
No margin at the other end
We never add a margin at the receiving end. The recipient gets the amount you see.
Arrival times
Most transfers between major currencies arrive the same day.
The app shows the arrival time for your corridor before you confirm, so you know when to tell the person at the other end.
- The arrival time for your corridor is shown before you confirm.
- A notification when the money lands at the other end.
- Most countries worldwide, between major currencies the same day.
Safer by design
Nothing leaves your account without your say-so.
Every outgoing transfer is released only with a code sent to the device you registered, and you stay in control until it is on its way.
How we protect youA code on every transfer
Every outgoing transfer needs a verification code sent to your registered device.
New beneficiaries reviewed
The first payment to a new beneficiary is held for review before it is released.
Cancel while pending
You can cancel a pending transfer until it is released.
Cash delivery
Cash at the door, wherever you send.
The recipient can collect cash or have it delivered to their door, tracked in the app from pickup to handover.
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Choose cash
Pick cash collection or delivery to their address when you set up the transfer.
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We hand it over
The recipient collects from a pickup point or receives it at their door, with ID checked on handover.
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You watch it arrive
Every step from pickup to handover is tracked in the app, with a notification when it is done.
FAQ
Questions about transfers
How do I know what the recipient will get?
The fee, the rate and the amount that arrives are on screen before you confirm, and the rate is locked while you review.
How long does a transfer take?
Most transfers between major currencies arrive the same day. The app shows the time for your corridor before you confirm.
Why was my transfer to a new beneficiary held?
The first payment to a new beneficiary is held for review. You can cancel a pending transfer until it is released.
Can the recipient get cash instead?
Yes. Wherever you send, they can collect cash or have it delivered to their door, tracked in the app from pickup to handover.